Just because your company already has a data network does not mean that it is ready to host Unified Communications capabilities.
Basic data networks deal with TCP/IP traffic, which fails over nicely in the event of dropped packets.
This type of traffic “batches,” sending batches of information, resending a batch if one does not arrive.
This is the kind of transport used when we surf the Web, send/receive email or work remotely on a document or file.
Unified Communications capable networks utilize streaming protocols, wherein dropped packets are far more noticeable.
A dropped packet on a phone call is noticed as garbled speech (audio) or in video as frame smear.
To minimize the impact of dropped packets, smaller frames are used to limit the garble or smear, putting additional load on the network.
UC Capable Networks deal with this disparity between TCP/IP data and Streaming Data (UDP) by providing prioritization rules for Streaming (Voice/Video) over TCP/IP (standard) data.
This allows bandwidth throttling to limit non-essential data transport, maximizing Streaming traffic throughput, and enables Redundant/Additive links to allow for both guaranteed connectivity and additional bandwidth.
Most vendors use “UC Capable” as justification for charging exorbitant prices for their network tools.
TenX Networks UC Capable network tools are the most cost effective in the industry.